The Dreaded Exit Plan Review!
You can hear it now – “We need to review the Exit Plan” and everyone suddenly has a more pressing meeting to go too. Perhaps the reason for this reluctance to review the plan is that it is immature and lacks credibility yet isn’t seen as a problem. Exit is one of the key risk areas around outsourcing and it is important to spend time and effort to understand and manage the risk. When you have actually been involved in a number of exits, have learned lessons and seen the difficulties that organisations face from a commercial and service perspective, you will appreciate that this is not an area to be ignored.