As outsourcing relationships evolve to meet the new demands of the age of digital transformation, traditional ways of sourcing procurement are also having to change.
The demands on businesses are continually changing and at an ever increasing rate. In response, IT is having to adapt to new ways of working with significantly increased flexibility, speed and agility. In this new world, stagnant outsourcing arrangements, set out in “chapter and verse” in the contract are not fit for purpose. Instead the arrangements need to establish the legal framework but provide for ongoing change and transformation based on a transparent and trusting relationship.