Angela Wyatt's blog

As outsourcing relationships evolve to meet the new demands of the age of digital transformation, traditional ways of sourcing procurement are also having to change.

The demands on businesses are continually changing and at an ever increasing rate. In response, IT is having to adapt to new ways of working with significantly increased flexibility, speed and agility. In this new world, stagnant outsourcing arrangements, set out in “chapter and verse” in the contract are not fit for purpose. Instead the arrangements need to establish the legal framework but provide for ongoing change and transformation based on a transparent and trusting relationship.

Automation, robotics and crowdsourcing are part of the latest wave of test capability and are driving major change in the way that test services are delivered. Are you benefiting from these latest innovations and delivering maximum speed and significant cost savings in your test services?

Are all your ducks in a row?
A good TOM ensures that the organisational direction is fully aligned with its strategic goals and it is a key element in engaging and communicating the rationale for change to stakeholders. So you've heard of TOM but how can you be sure your organisations operating model is any good?

There have been several recent articles charting the effects of new and disruptive technologies on the established IT architecture and strategy. Few, however, have focused on the challenges of the day to day management of such a diverse and continually shifting supplier landscape and the ever increasing complexity of the integration, delivery and management of potential IT suppliers and solutions.

Here are a few of the key factors which are adding disruption and complexity to the challenging task of service integration and supplier management:

There are regular debates in the fashion press as to whether black/blue/grey/brown (delete as appropriate) will be the new black! The never ending deliberation as to what is the staple trend of the season results in a short lived outcome that is replaced no sooner than it reaches the high street.

Correspondingly, those of us in the sourcing markets have known for years and with reasonable confidence that “Out is the new Out”. Outsourcing has remained the failsafe pair of jeans of the industry.