Recently, we have seen more and more requests to assist with transition projects particularly around managing the change for the customer but also about ensuring the quality of the Supplier delivery and ensuring that the transition delivers a robust firm foundation for delivery. As with anything handed over to a third party and not checked for quality, without a QA Manager continuously monitoring the transition process, it leaves the project susceptible to overrun, for costs to increase and the possibility that the transition will not deliver the benefits that were initially expected.
Supplier Management – the Cinderella function?
A client recently said to me that role of a full-time internal supplier manager is a bit like being an anaesthetist in an operating theatre – long periods of routine and boredom with occasional bursts of intense activity when things go unexpectedly and horribly wrong.
Maybe this ‘anaesthetist syndrome’ is one of the reasons why so many organisations treat supplier management as the Cinderella function within their retained organisation?
Are all your ducks in a row?
A good TOM ensures that the organisational direction is fully aligned with its strategic goals and it is a key element in engaging and communicating the rationale for change to stakeholders. So you've heard of TOM but how can you be sure your organisations operating model is any good?