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The most common complaint across all outsourcing relationships is the lack of innovation delivered by the supplier.

No doubt one of the factors which influenced you to outsource in the first place will have been the supplier’s plausible assertions that their broad customer base puts them in the perfect position to identify best practice and innovative approaches and then invest in and deliver pioneering solutions at acceptable cost and risk.

Following on from the group’s inaugural meeting, it was decided that the July meeting should be used to discuss Distributed Agile and how to ensure successful multi-location working.

Hosted from two locations, London and Liverpool, the group was connected via video conference.

The agenda covered the following aspects:

There have been several recent articles charting the effects of new and disruptive technologies on the established IT architecture and strategy. Few, however, have focused on the challenges of the day to day management of such a diverse and continually shifting supplier landscape and the ever increasing complexity of the integration, delivery and management of potential IT suppliers and solutions.

Here are a few of the key factors which are adding disruption and complexity to the challenging task of service integration and supplier management:

There is a common myth that it is difficult to use Agile working in an offshore environment and that it can only work successfully onshore. In our experience, this is untrue; a well implemented offshore Agile delivery model will bring enormous benefits and value to an organisation.

As Darwin once said, “In the long history of humankind, those who learned to collaborate and improvise most effectively have prevailed”. Little did he realise the importance of this statement and the appropriateness of his words to business methodology almost 150 years later.